What Makes a Top Security Guard?

A picture of a security guard going down an escalator

Corporations across Birmingham, Coventry, Solihull, Nottingham, and Wolverhampton are always in need of exceptional security guards to successfully handle or prevent any security threats or risks to their business – but what exactly makes a great security guard? Today, Umbrella Security Services reviews some of the key qualities needed in security personnel:


Communication Skills

Boasting strong communication skills is an important trait of a highly competent security guard. It helps them to open up a clear and transparent dialogue with their clients to understand their requirements as well as giving them the ability to confidently interact with and question people within the vicinity. Should they need to report to the local authorities regarding an incident, they will have no problems giving a lucid and thorough statement, providing as much detail as possible to help with the investigation.


Security guards who boast years of experience in the industry have undoubtedly come across a myriad of stressful and unusual situations which they have had to resolve safely and efficiently. This kind of role requires a certain resilience that builds up over time, helping the security guard to become better equipped at dealing with the unexpected. They will be more confident in the decisions and actions they take, which is crucial for those moments when a snap judgement is required.


Having excellent alertness and awareness encompasses a range of things; a great security guard will not only be aware of their surroundings but also of any potential security threats to their client as a result of turbulent behaviour or criminal activity within the local community. They will, of course, be observant at all times, picking up on little details such as a strange noise or flash of movement on CCTV. They will also boast quick thinking, being able to make the best and most appropriate choices when the situation requires a snap judgement and rapid response.

Fitness and Training

Possessing the adequate certifications and licenses to carry out their duties is an important prerequisite to taking on the services of a security guard. Having these accreditations demonstrates that the guard adheres to a high standard of practice and code of conduct which is tested and monitored by a regulating body for the industry. Furthermore, optimum fitness levels will ensure that the guard can leap into action where appropriate in situations that bring physicality into play.


Your security guard is could be working around sensitive information and data, guarding valuable items or protecting important people. Consequently, you should be able to trust them completely and be confident that they will not be swayed to abandon or undermine their duties for any nefarious reasons. They understand security protocols and enforce them at all times, ensuring that any visitors in the vicinity have the correct authorisation to be there. Furthermore, the background check of a top security guard will be clean and free of any incidents or dishonest behaviour.


Umbrella Security Services is proud to share that all of our security guards are screened to the latest British Standard BS7858 as well as being Security Industry Authority licensed. We work with companies across Nottingham, Birmingham, Wolverhampton, Solihull, and Coventry to find a bespoke security solution for their specific needs. To find out how our superior security services can be of benefit for your company or your next event, please don’t hesitate to get in touch with our knowledgeable team. You can reach us by completing our online query form or by calling on 0121 5542761.

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