What is hospitality security?
Hospitality security is the management of security in hotels, lodging, entertainment facilities as well as in the tourism industry. This type of security involves using proven methods of preventing and resolving challenges faced by the hospitality sector.
Why is hotel security important?
Security in a hotel, or within the hospitality industry, is important because it’s a security system in place to protect staff, guests and physical resources and assets. Physical assets such as equipment, appliances, buildings, guest belongings and even the hotel grounds.
What are the safety and security measures in a hotel?
Security and safety measures are crucial for a hotel. It all begins with making sure staff are knowledgeable and aware of the different measures in place to protect themselves, guests and any assets. For example, one security measure to inform staff about is going over how the team can stay safe in the event of an emergency such as a fire and evacuation, or in the event of a terror attack.
How can hotels improve security?
There are numerous ways in which you can efficiently manage and optimise or improve your hotel security. Firstly, it starts by investing in quality surveillance software that is well positioned to cover key business areas, including entrances and exits. Secondly, it involves holding regular security meetings and information sessions with staff to keep them up to date with the latest developments.
Thirdly, hotels looking to further improve their security should upgrade their locks or passwords, particularly with the changeovers in staff or security breaches. With hotel and hospitality security, it is all about constantly improving, meeting with customers and you can also carry out background checks on staff. Working within this industry, you need to make sure you’re hiring trustworthy individuals who have guest and business security interests in mind at all times.
How do you ensure guest safety and security?
One top priority with hotel security is ensuring guest safety. Increasingly, this is becoming more important with the rise of terrorism and a global increase in disasters. There are several key steps that hotel and hospitality businesses can take to ensure better guest safety and security. It starts with assessing and mitigating your security threats and risks. Some venues and locations may be higher risk than others, it is worth knowing what potential threats there could be and how you can prevent them.
Then, it’s a case of making sure that the security measures are clear and visible; this acts as a great deterrent. It is also worth creating security checkpoints, whether this is to screen and check visitors and guests entering the venue or building or something else.
Another important way to ensure guest safety is through matching registration information to identification documents; this way you can check visitors are who they say they are, as well as have a record of attendance with proof.
Another way to ensure guest safety is through keeping events private with on the door security, invitations and guest lists.
When thinking about guest safety and security, don’t forget to also consider cyber threats and strengthening your computer security systems so that you’re not vulnerable to data breaches and other cyber attacks.
Overall, it’s about implementing security measures and developing a security and emergency plan. This will allow you to be well-prepared and to further prevent things going wrong, and if they do, you’ll know how to handle them.
Contact Umbrella Security
If you would like any further information on security services delivered by Umbrella Security, or you would like a non-obligatory quote to protect your property, please contact our team today on 0121 554 2761 or fill out our online enquiry form.